Privacy Policy

This Privacy Policy sets out the privacy practices operated by Investec Bank plc (Irish Branch) and Investec Ireland Limited (together “Investec”) in relation to the Republic of Ireland elements of the Investec.com website. All users who are not based in the Republic of Ireland should refer to the appropriate privacy policy and legal terms and conditions prepared for their home country.
Please note that references in this Privacy Policy to this website refer to the Republic of Ireland elements of the Investec.com website. References to “we” or “us” means Investec, as defined above.
Investec fully respects your right to privacy when using this website. Please note that you should only use this website if you are satisfied with the contents of this Privacy Policy. This Privacy Policy should be read in conjunction with the website usage terms and conditions expressed to be applicable to any part of the Republic of Ireland elements of the Investec.com website (the “Terms and Conditions”).
Investec reserves the right to update both this Privacy Policy, and any Terms and Conditions from time to time and without notice to you. Investec accepts no responsibility for keeping the information on this website, whether in this Privacy Policy or otherwise, up-to-date and accepts no liability if it fails to do so.
By accessing any part of this website or providing information to us you consent to the use and transfer of such information by us on the terms set out in this Privacy Policy.

Personal Information

Any information that you provide to us will be treated in accordance with the highest standards of security and confidentiality and in accordance with the terms of the Data Protection Acts 1988 and 2003, as amended, and all other applicable legislation and regulatory requirements as may apply from time to time. For more information on Data Protection please visit the following website www.dataprotection.ie  .
We will not collect personal information about you when you visit this website unless you choose to provide that information to us, or as otherwise set out in this Privacy Policy or in any applicable Terms and Conditions. The personal information that we collect about you when you visit this website will depend on what you do when you visit this website. If you do choose to provide personal information to us via this website, you may do this by, for example, sending an e-mail to an address listed on this website, inputting personal information, completing a form or otherwise inputting your personal details and submitting them to us via this website. If we request personal information from you, we will inform you of the reason(s) why such personal information is requested.
We may collect the following information:

• any information which you are asked for in the registration section of this website, for the purposes of registering your use of any of our online services;
• your name and contact information, including email addresses and company details; and
• information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

When you register with us to use any of our online services, we collect the information which you are asked for in the registration section. We will keep a record of which products and services you are interested in.
We use this information to provide you with a better service, and in particular for the following reasons:

• providing services you have requested and notifying you about important changes or developments to these services;
• responding to your inquiries and complaints or to process your requests in relation to your information;
• to follow up as part of our customer care procedures;
• updating our records about you;
• internal record keeping;
• administering offers;
• to improve our products and services;
• crime detection;
• prevention and prosecution;
• competitions and other promotions;
• evaluating the effectiveness of our marketing and for research, training and statistical analysis with the aim of improving our services;
• making our website easier for you to use and providing you with access to certain parts of the website; and
• to contact you for market research purposes.

If you want Investec to cease holding personal information about you, or if you want us to update or amend personal information that we hold about you, please contact us at Investec, The Harcourt Building, Harcourt Street, Dublin 2 and, subject to all applicable legal and regulatory requirements, we will comply with your request.
Other than for the direct marketing purposes referred to in the “Direct Marketing” section below, we may contact you by email, phone, fax or mail in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing you no longer wish to be contacted by certain methods. Please note you are required to accept at least one of the above methods as your chosen method of receipt of communication from us.
You, by accessing this website, acknowledge and agree that Investec may be obliged (for example, to comply with legal or regulatory requirements) from time to time to disclose personal information about you to third parties. We may also disclose such personal information to another member of the Investec group of companies for purposes such as administering your contractual relationship with us, the performance of our obligations, the exercise of our rights, or for risk assessment and marketing. Such disclosure may necessitate the transfer of personal data outside of the European Economic Area (“EEA”), including South Africa, which may not have comparable data protection laws to those in Ireland or the EEA.
You have the right, subject to certain terms, conditions and exclusions, to obtain a copy of any personal data held about you by us (for which a small fee may be payable), to have any such personal information updated and to have any inaccuracies in such personal data corrected. If you wish to exercise any of these rights, please contact The Compliance Officer at Investec, The Harcourt Building, Harcourt Street, Dublin 2.
If you visit this website to browse, read or download, the following information will automatically be collected and stored:

• the IP address from which you access this website (an “IP address” is the number automatically assigned to your computer when you access the internet);
• the top-level domain-name used (for example: .ie, .com, .org, .net);
• the type of browser and operating system that is used to access this website;
• the date and time of your access to this website;
• the pages of this website that you visit; and
• any previous website address from which you accessed this website, including any search terms used by you.

Investec will use this information to generate statistics regarding matters such as:

• the number of visitors to this website;
• the times at which this website is visited;
• the pages on this website which are most frequently viewed; and
• the type of technology which visitors use to access this website.

The statistics that are generated are aimed to assist us in making this website more useful for visitors. Any statistics and related reports generated by us in relation to this website, its users, traffic and other website-related information will not contain any personally-identifying information.
Investec collects statistical data about visitor activity on this website by using cookies. Cookies are small text files that a website can use to identify visitors. These cookies do not collect any personal information but merely identify visitors and returning visitors. Unless you have objected, our system will issue cookies to your computer when you log on to this website. You may set up your computer to reject cookies. If you do so, you may not be able to use certain features on our site. If you access this website through another website, a search engine or an advertisement link, such website, search engine or advertisement link may also issue cookies to identify your visit. We are not responsible for the collection of those cookies and you should consult the terms and conditions of those websites, search engines or advertisement links.

Site Security

For the purposes of website security, and to ensure that this website remains available to all users, our computer systems employ software programmes which monitor network traffic to identify unauthorised attempts to upload or change information or otherwise cause damage. Unauthorised attempts to upload or change information on this website are strictly prohibited and may be punishable by law.
Please note that Investec cannot guarantee the privacy or confidentiality of your personal information when it is passing over the internet.

Direct Marketing

Information that you submit to us through this website or through registration for our online services may be used by us (or by third parties carefully selected by us) to inform you of products or services which may be of interest to you. This will only be done in accordance with preferences that are expressed by you on this website. If you do not wish to receive such information in relation to products or services, you will be provided with the means of indicating this on the relevant pages of this website.
You can change your mind at any time by contacting The Compliance Officer at The Harcourt Building, Harcourt Street, Dublin 2. We will continue to provide you with marketing material by specific methods of communication where you have signed up to the applicable preference service in respect of such method.

Disclaimers

None of Investec, its directors, employees, servants, agents, affiliates, other representatives and/or their respective parent and subsidiary companies, shall be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this Privacy Policy and the preferences indicated by you.

Hyperlinks

Please note that Investec is not responsible for, and cannot control, the content or privacy practices of other websites. If we provide a link to an external website on this website, it shall be clearly identifiable as such. Please note that different terms, conditions and privacy practices shall apply when you access such websites and you should familiarise yourself with these.