Your Private Bank

Existing clients

 

We’ve always done things differently. We believe the unconventional path is often the better one. That’s why we exist, to support clients – like you – on their extraordinary journey.

Your dedicated private banker

At the heart of our service is your dedicated private banker. They are your personal connection to our world-class network of wealth managers, mortgage and lending specialists and foreign exchange dealers.

Exceptional, dedicated service

Our client support team is available 24 hours a day, seven days a week, 365 days of the year. And you can find complete visibility of your accounts with online banking and through our innovative mobile banking app.

How can we help you?

How can we help you?

Private Bank accounts
Mortgages
Portfolio Lending
Offshore Banking
Foreign Exchange

Private Bank accounts

Activate your new card >
Download our banking relationship agreement >
Manage your Voyage account >
Manage your Private Bank account >

More on our account switching service >

Mortgages

Overview of mortgage tariffs >
Help for clients with a Professional Mortgage clients opened before October 2014 >
More information on managing your mortgage >

Portfolio Lending

About Portfolio Lending >

Offshore Banking

More information on managing your offshore banking >

Foreign Exchange

Find out more about Foreign Exchange >
International payment details >

Banking relationship agreement

Looking for our banking relationship agreement (terms and conditions)? Download it here

Get in touch

Looking to discover more from Investec Private Bank?

No matter what our relationship looks like today, your dedicated private banker offers professional assistance and guidance to ensure you make the most of our tailored private banking services.
 

How else can we help you? 

More information

Rates and fees

General info

Protection



 


 

Order stationery

There is no cost to order stationery.
 

  • Correspondence envelopes

    To facilitate your correspondence with us we provide white FREEPOST envelopes, addressed to Investec Bank plc. You can also use them when making transfers between accounts held at Investec Bank plc, e.g. cheques drawn on an Investec Bank plc account for the credit of an account held at Investec Bank plc.

  • Paying-in book

    This is pre-printed with your name, account number and account type, and will be forwarded to you under separate cover within the next five working days. Please read the inside front cover for further details on the use of the paying-in book.

  • Cheque book (Cheque accounts only)

    This will be sent to you under separate cover, within the next seven working days. Please read the inside front cover on how to use your cheque book.

Order Stationery

If you need to order stationery, please call us on +44 20 7597 4131 or complete the contact form.

Investec Bank plc and its subsidiaries recognise and respect the privacy and data protection rights of individuals with regards to personal data. 
 
We may use your personal data to provide you with services you request from us, or to manage your accounts, make decisions, detect and prevent fraud, fulfil any contractual relationship with you, undertake analysis and assessment, ensure that we comply with legal and regulatory requirements and/or for other purposes where in our legitimate interests. 
 
For further details as to how Investec uses personal data, please refer to our Data Protection Notice.

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Ways to access your account

Online banking

Investec Online gives you control of your finances whenever you need it from wherever
you are.

Mobile banking

Available to Investec Online clients, the Investec App brings your accounts securely and conveniently onto your tablet and smartphone.

Telephone banking

Check your account balances, get details of transactions on your accounts, make transfers
and more, all over the phone.

Complaints and feedback

 

We are committed to ensuring our products, service and our people deliver on our promise to be Out of the Ordinary, and aim to resolve complaints quickly and fairly. If it is not possible to promptly resolve your complaint, we will be in touch to update you on its progress through our complaint handling process.
 
How to provide feedback or make a complaint >

Help dealing with bereavement

 

It's often difficult to know where to start when dealing with the finances of someone who has recently died. Our practical guide will help you make that process as easy as possible and get things sorted quickly. 

Investec Private Bank Bereavement Guide
Investec Bereavement Instruction Form
Investec Withdrawal Instruction Form

Useful links