Personal service
A unique banking experience
Build a long-term relationship with our experts so they can build a bespoke suite of private banking services that meets your needs.
Client service, not customer service
You are an individual. That’s why we treat you and your circumstances individually. Personal service is a necessity for you. That’s why your dedicated private banker is at the heart of the service we provide you.
Your account, proactively managed
Your private banker will take the time to get to know you, your life and your financial requirements. And the more they get to know you, the more they can proactively manage your individual banking needs.
Shared values that challenge the ordinary
Our people are key to delivering a great experience. They share our values of integrity and authenticity. They never “just go with the flow”. They challenge the ordinary, bringing initiative and experience to everything they do.
"Our people stay the course to build long-term relationships."
Pooja Naidoo, Private Banker
"Our people stay the course to build long-term relationships."
Pooja Naidoo, Private Banker
Personal connection
Connect to our world-class network
Your private banker will also be your personal connection to our world-class network of
- Wealth managers
- Mortgage & lending specialists
- Foreign exchange dealers.
Support whenever you need it
Investec Online and the app are available for all your day to day banking needs, from checking your balance and making transfers, to requesting PIN reminders directly from the app. For more complex enquiries, you can count on your dedicated private banker and our Private Banking Team for assistance - wherever you are in the world – 24 hours a day, 7 days a week, 365 days a year. We call this ‘always on’ private banking.
The more we get to know you, the more we can proactively manage your individual banking needs.
Our foreign exchange team can provide tailored solutions to suit your requirements . Understanding that timing is everything, they are proactive and work closely with you to achieve your foreign exchange objectives.
As your wealth grows, your borrowing requirements can become increasingly complex, for which you’ll require dedicated attention and expertise.
If you’re interested in alternative borrowing options to unlock equity in your primary residential property or wealth managed by Investec Wealth & Investment, we’ll build you a lending solution that’s flexible and convenient.