When opening your account, you will automatically receive your Investec ID via email. Once you have this ID, call us on 0330 123 3655, or +44 (0) 207 597 4131 from outside the UK. We will then send you a temporary password, by SMS to the mobile number you provided in your application.
Visit investec.co.uk, select the login button and choose Investec Online. Login using your Investec ID and the temporary password we sent you by SMS. Next, change your password and set up your telephone banking security details. You only need to do this once.
Once you have completed your first log in to Investec Online, you will be able to download and use the Investec App to view a summary of your accounts in one place. Go to the App Store on your mobile phone and type ‘Investec’ in the search bar, then download the app free of charge.
Through voice biometric technology, you have an additional security feature which could help to reduce the potential for security breaches.
When calling us your voiceprint will confirm within seconds that we are speaking to you. This will allow us to assist with your query right away.
To register for voice biometrics or for more information call us on 0330 123 3655 or +44 (0)20 7597 4131, from outside the UK.