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Email, call or find your nearest office

We receive a lot of savings questions, so we have specific teams dedicated to answering them:

If you have a Fixed Rate Saver or an Online Flexi Saver, contact us via live chat at savings.investec.com.

If you have any other kind of savings account with us, call our client service centre on 0330 123 3655 or +44 (0)20 7597 4131 from outside the UK.

Our team are available from 08:00-20:00 Monday to Friday, excluding bank holidays.

Complaints, suggestions and comments

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Investec Bank Ltd and its subsidiaries recognise and respect the privacy and data protection rights of individuals with regard to personal data.

We may use your personal data to provide you with services you request from us or to manage your accounts, make decisions, detect and prevent fraud, fulfil any contractual relationship with you, undertake analysis and assessment, ensure that we comply with legal and regulatory requirements and/or for other purposes where in our legitimate interests.

For further details as to how Investec uses personal data, please refer to our Data Protection Notice.

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How to make a complaint

Responsible disclosure

In order to facilitate us working together on responsibly disclosing any discovered vulnerabilities, we have provided the following guidelines:

 

At Investec, we take security very seriously and value contributions from the security community. The responsible disclosure of security vulnerabilities by the security community helps make the online world a safer place.