Mauritius Coronavirus Update
Further extension of confinement in Mauritius
Dear Valued Client,
We continue to be fully operational to deliver banking services to our clients despite the announcement by Government to further extend the lock down period in Mauritius until Monday 4 May 2020.
We are however pleased to inform you that the Bank of Mauritius has lifted the earlier cut-off time for Mauritian Rupee payments. As a result, Investec Mauritius will endeavor to process for same day value all manual and online Mauritian Rupee instructions and all other currencies received by 14h30 Mauritian time, subject to country specific cut-off times.
We urge you to provide us with all payment instructions well in advance and to use our online banking services as far as possible as opposed to sending us manual instructions.
Given the potential increase of fraud attempts, only urgent and essential mandate changes will be processed during this period. We therefore request you to delay all non-essential updates to existing mandates.
We would also like to please request that all clients refrain from sending documents to our offices via post or courier during this period of confinement.
In order for us to ensure that we execute your instructions please ensure you communicate with your banker via email or on the direct lines listed below. If you call our general office number (+230 207 4000), you will be directed to our Client Support Centre who will direct you to your banker.
|Yajna Mulloo-Duljeet||[email protected]||+230 2074026|
|Elsa Ponin||[email protected]||+230 2074076|
|Christine Oodian||[email protected]||+230 2074093|
|Audrey Alphonse||[email protected]||+230 2074027|
|Maneka Bhudoye||[email protected]||+230 2074092|
|Annick Mootooveeren||[email protected]||+230 2074019|
|Noella Seenivasagum||[email protected]||+230 2074057|
|Ronny Soobrayen||[email protected]||+230 2074058|
|David Li Kam Chuen||[email protected]||+230 2074015|
|Dashini Veerapatrapillay||[email protected]||+230 2074068|
In the event you are for any reason unable to contact your bankers as mentioned above, please contact one of the people below:
|James Catto||+230 2074070|
|Ahmed Gunness||+230 2074045|
|Sheridon Jodun||+230 2074018|
|Ronny Soobrayen||+230 2074058|
|David Deeb||[email protected]||+230 2074053|
|Searle Govender||[email protected]||+230 2074024|
|Haseena Kathrada||[email protected]||+230 2074077|
|Laurent Bello||[email protected]||+230 2074099|
|Alexandre Jouan-Cuscusa||[email protected]||+230 2074013|
|Arvind Prithipaul||[email protected]||+230 2074044|
Please contact the Client Support Centre on +230 207 4004 for general online banking queries, OTP issues as well as Debit card assistance.
In these difficult times, our thoughts and prayers go out to all those affected by the pandemic crisis.
Stay Home, Save Lives.
Investec Bank Mauritius
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