Mauritius Coronavirus Update

Further extension of confinement in Mauritius

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Dear Valued Client,

We continue to be fully operational to deliver banking services to our clients despite the announcement by Government to further extend the lock down period in Mauritius until Monday 4 May 2020

 

We are however pleased to inform you that the Bank of Mauritius has lifted the earlier cut-off time for Mauritian Rupee payments. As a result, Investec Mauritius will endeavor to process for same day value all manual and online Mauritian Rupee instructions and all other currencies received by 14h30 Mauritian time, subject to country specific cut-off times.

 

We urge you to provide us with all payment instructions well in advance and to use our online banking services as far as possible as opposed to sending us manual instructions.

 

Given the potential increase of fraud attempts, only urgent and essential mandate changes will be processed during this period. We therefore request you to delay all non-essential updates to existing mandates. 

 

We would also like to please request that all clients refrain from sending documents to our offices via post or courier during this period of confinement. 

 

In order for us to ensure that we execute your instructions please ensure you communicate with your banker via email or on the direct lines listed below. If you call our general office number (+230 207 4000), you will be directed to our Client Support Centre who will direct you to your banker.

Deposit Services

Name Email Direct Line
Yajna Mulloo-Duljeet [email protected] +230 2074026
Elsa Ponin [email protected] +230 2074076
Christine Oodian [email protected] +230 2074093
Audrey Alphonse [email protected] +230 2074027
Maneka Bhudoye [email protected] +230 2074092
Annick Mootooveeren [email protected] +230 2074019
Noella Seenivasagum [email protected] +230 2074057
Ronny Soobrayen [email protected] +230 2074058
David Li Kam Chuen [email protected] +230 2074015
Dashini Veerapatrapillay [email protected] +230 2074068

In the event you are for any reason unable to contact your bankers as mentioned above, please contact one of the people below:

Name Direct Line
James Catto +230 2074070
Ahmed Gunness +230 2074045
Sheridon Jodun +230 2074018
Ronny Soobrayen +230 2074058

Lending Services

Name Email Direct Line
David Deeb [email protected] +230 2074053
Searle Govender [email protected] +230 2074024
Haseena Kathrada [email protected] +230 2074077
Laurent Bello [email protected] +230 2074099
Alexandre Jouan-Cuscusa [email protected] +230 2074013
Arvind Prithipaul [email protected] +230 2074044

Please contact the Client Support Centre on +230 207 4004 for general online banking queries, OTP issues as well as Debit card assistance.

 

In these difficult times, our thoughts and prayers go out to all those affected by the pandemic crisis.

 

Stay Home, Save Lives.

 

Regards

Investec Bank Mauritius

How is Investec Mauritius dealing with the Coronavirus pandemic?

 

What you need to know: