Live chat

We’re excited to announce that we will soon launch live chat, a new channel for you to get in touch with us. 


Once you have logged into Investec Online or the App, the easy-to-use messenger will allow you real-time, secure support from our bankers in the global Client Support Centre.

Mobile payments

Samsung Pay, Garmin Pay and Fitbit Pay is seamless, secure and safe mobile payment method, especially during the current Covid-19 period, as there’s no need to have your card on you. 


It is a convenient way to pay when you’re travelling or don’t have your wallet with you. Keep in mind, wearables store sensitive information – please keep your device as safe as you would a physical Investec Visa card.

 

 

Show your card details and manage your card online

Your card details for your Investec Visa card are available in the Investec App. The digital card makes loading and paying for online purchases a breeze if you don’t have your physical card near you.
 

How it works:
 

  • Simply log into the App
  • Tap on an Investec account (eg Private Bank Account)
  • Select ‘Card’
  • Select ‘Card details’
  • View the card number, expiry date and three-digit CVV security number.

Manage my life

Manage my life is like having a personal assistant in your pocket at all times. 
 

  • Capture your personal information (account numbers, medical aid information, family members’ details etc) in one secure place
  • Save a copy of your driving license or passport and set its expiry date – you’ll receive an alert when it is about to expire and can renew it in time
  • Create a will and save a digital copy for the peace of mind that you are protecting your family’s future.

Quick tips

Set up Manage my life and My will on Investec Online and all documents will be immediately uploaded and saved to My Briefcase – which can be accessed on the go from the Investec App on your phone or Investec Online on a desktop.

For more Enigma Update insights, click on the image below: