Investec has more than 30 years’ experience working with medical professionals and we understand the stress, time constraints and administrative challenges that come with this profession. 

We are proud to introduce Astrocyte – an integrated digital practice management solution that will be offered exclusively to our medical professional clients with a Private Bank Account. Astrocyte is a market-leader in this field and through our established partnership and promotion, Investec is introducing another innovative concept to our clients.
 
Everything you need to effectively run your practice is available on this one platform - you no longer need multiple systems.

Astrocyte
Def (n): A star-shaped cell of the brain and nervous system that connects different neurons
Astrocyte-medical-app

    

Quick overview

 

Efficient practice management

Investec Private Business Bank Account

Integration for seamless sharing of payment information.

Desktop and mobile application

Practice staff can choose which devices (desktop and mobile) they prefer to work on. It is also IOS and Android compatible, Apple friendly and built according to Microsoft standards.

Calendar management

Create and manage your practice calendar, including clinical notes, client information and appointments.

Billing and reconciliation

Create and manage patient accounts and reconciliations against payments received. Astrocyte will provide a step-by-step guide for creating a billing policy compliant with HPCSA regulations, ensuring transparency for staff and patients.

Note to bill feature

Specialists can make notes on the system remotely and practice staff will get a notification of the codes captured. No delay in the claims process.

Claims

Seamless claims submission.

Reporting

Get a quick view of outstanding payments and funds liable according to the debtor’s days (current, 30 days, 60 days etc). Obtain and compare overviews of patient consultation types, patients invoiced and collections over a selected period.

Pricing based on collections

Fair and transparent pricing model with no hidden costs based on collections and not receipts as per the industry norm.

Malpractice prevention through a Clinical Procedure Plan

Astrocyte enables medical professionals to include clinical notes and document procedures through a Clinical Procedure Plan. This will reduce the risk of successful malpractice claims.

Seamless integration

Medical aid

Submit claims seamlessly to all major medical aids.

Banking integration

Get correct and appropriate transactional information, including incoming payments, without manual intervention or accessing multiple systems.

Stringent security standards

Back-ups and data encryption

Practice information and sensitive information is encrypted and protected. Information is stored offline and a back-up is saved in the Microsoft Azure Cloud through a Microsoft Gold Cloud Partnership.

Offline solution

Even when the practice is not connected to the internet, staff will be able to view, update and create information. The specialist can also remotely access the system to make clinical notes.

User and device authentication

Only authorised devices and users can access practice information. Multiple user access is also possible.

Auditability

System can be used for audit, performance and management purposes.

Data retention

The system will store practice information in line with the guidelines laid out by the Health Professionals Council of South Africa (HPCSA) and is compliant with the HPCSA guidelines for good practice.

Microsoft Gold Certified partner

Accredited with the highest standards of Microsoft's widely recognised partnership programme.

Please note that Astrocyte is currently only available to general practitioners and orthopaedic surgeons. Other specialist disciplines to follow in due course.

 

Dirk van der Spuy

My personality analysis suggests that I thrive in a work environment that is harmonious, tidy, peaceful and well structured, where variables are well controlled. Therefore, the value of any Practice Management software should be exactly that - facilitating a structured mobile friendly clinical life, so that I can peacefully focus on what matters - the patients.

Dr Dirk van der Spuy: Upper Limb Orthopedic and Hand Surgeon

    

Get in touch

Investec Private Banker

If you’re interested in Astrocyte, please get in touch with your Investec Private Banker. You can also visit Astrocyte online or contact them directly for more information. 

Colleen Swart

T:  012 021 0448

M: +27 82 554 8028

E: [email protected]