Email safety
Payments to Binance
For our client's security, we’re no longer accepting payments to Binance. Clients will need to make other arrangements if they’d like to pay Binance in future. Learn more
Investec will never ask you to:
- Share your account details
- Tell us your security information or logon details
- Move money to another account
- Send you an email with a link to Investec Online Banking
- Direct you to a web page that asks for this information
From email hacking and ‘phishing’ to fake unsubscribe buttons, find out the ways fraudsters are trying to trick you.
Your personal details are valuable. Don’t respond to unexpected requests for validation of your security or personal details.
There’s no such thing as free wifi. Make sure no-one can access or install malware in your computer and mobile devices.
Malware is a term for various forms of malicious software. It’s transmitted via email attachments and infected websites.
Our online banking service is hosted on a secure 128-bit encrypted server. This means that any information you send us is encoded for your protection.
Learn more about brand impersonation, cruptocurrency, smishing and more.
From protecting your identity and devices to malicious apps. Find out what more you can do.
Our security programme is broken up into three main components: Fraud prevention, Cybersecurity and Information security.
Payments to Binance
For our client's security, we’re no longer accepting payments to Binance. Clients will need to make other arrangements if they’d like to pay Binance in future.
Why is this happening now?
The FCA has previously issued a warning about this particular cryptocurrency exchange. We’re now beginning to see some of our clients falling victim to scams involving Binance, and so we’ve decided the best way to protect our clients is to block all payments to Binance from now on. Clients will still be able to transfer money they hold with Binance into their Investec account.
Investing in crypto-assets generally
Binance isn’t the only risky cryptocurrency exchange. The FCA has also warned consumers about the risks of investing in crypto-assets. Funds held in crypto-wallets are not well protected by regulatory schemes. For example, clients are unlikely to have access to the Financial Ombudsman Service or the Financial Services Compensation Scheme if anything goes wrong. Investec cannot always identify when its clients attempt to make a payment connected to a crypto-currency (other than Binance). However, if we do spot an attempt to make payments connected to cryptocurrency, we may call for further checks.
Visit the FCA’s scams hub to learn more about crypto-assets.
