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Investec and its subsidiaries recognise and respect the privacy and data protection rights of individuals with regard to personal data.

We may use your personal data to provide you with services you request from us or to manage your accounts, make decisions, detect and prevent fraud, fulfil any contractual relationship with you, undertake analysis and assessment, ensure that we comply with legal and regulatory requirements and/or for other purposes where in our legitimate interests.

For further details as to how Investec uses personal data, please refer to our Data Protection Notice.

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Complaint Redressal Escalation Matrix

Contact Person Contact Number (Mon-Fri 9 AM to 5 PM) Email Id
Mehul Thakkar (Head of Trading) +91(22) 68497459 [email protected]
Mukul Kochhar (Head of Equities) +91(22) 68497431 [email protected]
Kaillash K Sharma (Compliance Officer) +91(22) 68497482 [email protected] ; [email protected]
Rambhushan Kanumuri (Designated Director) +91(22) 68497404 [email protected]

Dedicated Helpline and Email id for reporting
+91(22) 6849 7400
[email protected]

 

In absence of a response/complaint not addressed to your satisfaction,
you may lodge a complaint with:

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Responsible disclosure

In order to facilitate us working together on responsibly disclosing any discovered vulnerabilities, we have provided the following guidelines:

 

At Investec, we take security very seriously and value contributions from the security community. The responsible disclosure of security vulnerabilities by the security community helps make the online world a safer place.