Savings accounts explained

In order to offer competitive interest rates, support relating to these products is only available through live chat, which offers a real person on the other end that will be able to assist you. Head to savings.investec.com and then click the 'Live chat' button in the bottom right of the screen. 

Investec Online allows our Private Banking and Wealth Management clients to log in and interact with their accounts with us. If you are a Private Banking client, you can see your Private Bank Savings Accounts in Investec Online.

However, our Online Savings Accounts sit on a separate platform so won’t be visible. Clients with an Online Savings Account receive separate credentials to log in and view their account at https://savings.secure.investec.com/login. 

Our different savings accounts are designed to serve different purposes for different clients. As such, they sit on separate platforms. In the case of the Online Savings Accounts, the self-serve nature of the platform means we can offer competitive interest rates on customers' savings. 

You’re welcome to speak to your Investec contact about your savings, but they can't manage Online Savings Accounts on your behalf or answer any queries relating to them. These accounts are designed to be self-serve and therefore sit on a stand-alone platform. You can access your Online Savings Account by logging onto Investec's Online Savings platform. If help is required, customers can request this using live chat by heading to savings.investec.com and selecting the 'Live chat' icon in the bottom right of the screen. 

Our Online Savings Accounts sit on a stand-alone, self-service platform that uses advanced technology to allow you to manage your account/s online. If you already have a Private Banking or Wealth Management account with us, the current position is that you will need to re-verify your identity to open an Online Savings Account.