Joint accounts

Your questions answered

Below we've answered questions we're regularly asked about joint accounts. If you have a question that's not answered, we'd appreciate you telling us via our feedback form.  

• How can I set up a joint account?

  When you apply for a new account through an Investec Private Banker or on Investec Online, you can choose to open it in your own name or with someone else. 

• How can I add someone to my joint account?

  Please download, fill in and send the Joint Account form to our head office. You can find our head office address below.

  We don’t currently add joint account holders online, but we are hoping to make this possible in the near future.

  Both people who will be named on the account need to fill in the form, sign it, and send in proof of identity and address.

  Once you’ve filled out this form, the new joint account holder will be able to give us instructions to be added to your account.

  Send your letter to our head office at:

  30 Gresham Street, London, EC2V 7QN, United Kingdom

• How can I remove someone from my personal banking joint account?

  You both need to give us a signed instruction.

  If you have a personal joint account, the other account holder must agree to be removed.

  We ask each account holder to sign an instruction in writing so we have this formally confirmed. This can be in the form of a letter.

  If we receive any instructions from the person to be removed before you tell us they are to be removed, we are obliged to carry them out.

  The following information is essential. Please include it in your letter so we can begin the process of removing the account holder.

  • Account number
  • Sort code
  • Name of the account holder to be removed
  • The date you want the account holder to be removed

  The following information is not essential, but is useful. Please include it if you have it, to help us remove the account holder without delay.

  • Details of any debt or lending on the account, such as overdrafts
  • Details of any Direct Debits and standing orders

  Send your letter to our head office, at:

  30 Gresham Street, London, EC2V 7QN, United Kingdom

• How can I remove someone from my business or trust joint account?

  We can’t remove account holders from joint business or trust accounts.

  Instead, we can close the account and open a new one for the remaining account holders. All account holders need to give us a written instruction to get this process started.

  If this isn’t possible, then you need to provide legal evidence to remove an account holder. This could be a death certificate, a deed of resignation or removal of a trustee.

  We’ll then close the existing current account and reopen a new account for the remaining account holders, with a new account number. We’ll send out new cards with new account numbers to replace the cards from the closed account.

  If we receive any instructions from the person to be removed before you tell us they are to be removed, we are obliged to carry them out.

• What happens if the joint account holders fall out?

  You have options, including having your account suspended.

  If you let us know using the contact details below that there is a dispute between account holders, we can suspend the account until it’s resolved.

  This means nobody can use or access the account without a joint written instruction, or until a court tells us what to do with the account you jointly hold.

• Who is responsible for a joint account debt?

  Everyone is responsible.

  All account holders, that means everyone named on the account, are equally and jointly responsible for debt. So, any one of you could be asked to pay the full debt, not just your 'share'.