How to activate your card

For Private Banking clients

You need to activate new cards before you can use them. This is for security. It doesn’t take long.

Log in to your Investec Online account (if you need help, visit our webpage about logging in).
Then click 'Menu', then 'Manage accounts'.
Select the account that matches the card you want to activate in the dropdown menu on the left.
Click the 'Activate card' button next to the correct card. Your PIN will then appear on screen. You can change your PIN to one you can remember more easily if you wish at any VISA ATM in the UK. Remember to never share your PIN with anybody.

If you prefer, you can use the Investec App to activate your card, or you can call us and we can do this for you.

Need help activating a bank card?

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Investec Bank plc and its subsidiaries recognise and respect the privacy and data protection rights of individuals with regards to personal data.

We may use your personal data to provide you with services you request from us, or to manage your accounts, make decisions, detect and prevent fraud, fulfil any contractual relationship with you, undertake analysis and assessment, ensure that we comply with legal and regulatory requirements and/or for other purposes where in our legitimate interests.

For further details as to how Investec uses personal data, please refer to our Data Protection Notice.