What can I do in Investec Online?

Investec Online provides a user-friendly and secure digital banking experience, allowing clients to conveniently manage their finances, access relevant information, and conduct transactions from anywhere with internet access. Key features of Investec Online include: Account overview: Clients can view an overview of their Investec accounts, including their current balances, transaction history, and investment portfolio. Funds transfers: Users can initiate various types of fund transfers, such as transferring funds between their Investec accounts, making payments to other bank accounts, and setting up recurring payments. Bill payments: Investec Online enables clients to pay bills, such as utilities, credit card bills, and service providers, conveniently from their accounts. Statements and documents: Users can access and download their account statements, tax certificates, and other important documents electronically. Notifications and alerts: Investec Online provides notifications and alerts to keep clients informed about important account activities, such as incoming payments, account balances, and transaction updates. It's important to note that the features and availability of Investec Online may vary based on the specific jurisdiction and type of account held with Investec.

Why can't I see my Online Savings Account in Investec Online?

Investec Online allows our Private Banking clients to log in and interact with their accounts with us. If you are a Private Banking client, you can see your Private Bank Savings accounts in Investec Online. However, our Online Savings accounts sit on a separate platform so won’t be visible. Clients with an Online Savings account receive separate credentials to log in and view their account at https://savings.secure.investec.com/login . Learn more about the difference between Investec Online Savings accounts and Investec Private Bank Savings accounts .

What is an Investec ID?

An Investec ID is a digital identification number for Investec clients to access and manage their accounts online. The Investec ID serves as a single sign-on solution that allows clients to log in to various Investec digital platforms and services using a single set of credentials. With an Investec ID, clients can access Investec Online, the Investec app , and other Investec digital channels seamlessly.

Does Investec have an app?

We do, allowing Investec private banking clients to access and manage their accounts 24/7 on their smartphone, wherever they are in the world. Learn more about the Investec app .

What do I do if I'm having problems logging into Investec Online?

Access to Investec Online and the Investec app could be hindered for a range of reasons, including poor internet signal/strength. If you're having issues with remembering your password or Investec ID, you can find instructions in the "How to reset your Investec Online password" section of this page. If your access issue relates to something else, please contact our team .

How to log in to Investec Online

How UK private banking clients can view and manage their accounts online

About Investec Online

Investec Online is our online banking and financial management platform that enables private clients to access and manage their banking accounts conveniently and securely online - whether by internet browser or the Investec app. Find out more about logging into Investec Online below.

Once you have registered your profile, follow these steps to log in:

Visit the Investec website: You're already on our website, but you can return by typing "www.investec.co.uk" into your internet browser's address bar and pressing Enter.
Access Investec Online: From any Investec UK webpage, including this one, select the login lock icon 🔒 from the top right corner.
Enter your login details: You’ll need to enter your Investec ID and password (if you've forgotten your login details, see the instructions below for how to reset your password) and select the "Login" button.
Two-Factor Authentication (2FA, if applicable): If you have enabled 2FA on your account, you will be prompted to follow instructions to receive a one-time passcode (OTP) or mobile app message to enter after your ID and password.

If you encounter any difficulties, please refer to our FAQs below or contact our team.

⚠️ Fraudulent sites impersonating Investec Online

Fraudsters often try to trick users into sharing banking logins by creating their own webpage or website that looks identical to the Investec Online login page.

To avoid falling prey to this, always login to Investec Online by entering www.investec.co.uk into your browser and once on the homepage, selecting the login lock icon 🔒 in the top right corner.

Find out more about fighting fraud, including what to do if you think you have been a victim of fraud, on our Know Fraud hub.

If you're an Investec private banking client and haven't used Investec Online before, you can register for Investec Online access by following the steps listed here.

If you encounter any difficulties, please speak with your Investec relationship manager or contact our team.

Assuming you have previously registered for Investec Online, you can reset your password by following the below steps:

Navigate to the Investec Online login page: The link can be found at the top right of any page on www.investec.co.uk, marked with the login lock icon 🔒 from the top right corner.
Start the password reset process: On the Investec Online login page, select the "Forgot your password?" link under the login button.
Enter your Investec ID: Enter your Investec ID in the relevant field and select the "Next" button. If you don't know or have forgotten your Investec ID, select the "Forgot your Investec ID?" link to find the relevant phone number to reach your local Investec Online support team.

If you encounter any difficulties resetting your password, please contact our team.

FAQs

Here we've answered some common questions we get about Investec Online.

If you have a question that we don't cover, please contact our team, but we'd also appreciate you telling us via our feedback form so we can improve.

What can I do in Investec Online?
Investec Online provides a user-friendly and secure digital banking experience, allowing clients to conveniently manage their finances, access relevant information, and conduct transactions from anywhere with internet access.

Key features of Investec Online include:
1. Account overview: Clients can view an overview of their Investec accounts, including their current balances, transaction history, and investment portfolio.
2. Funds transfers: Users can initiate various types of fund transfers, such as transferring funds between their Investec accounts, making payments to other bank accounts, and setting up recurring payments.
3. Bill payments: Investec Online enables clients to pay bills, such as utilities, credit card bills, and service providers, conveniently from their accounts.
4. Statements and documents: Users can access and download their account statements, tax certificates, and other important documents electronically.
5. Notifications and alerts: Investec Online provides notifications and alerts to keep clients informed about important account activities, such as incoming payments, account balances, and transaction updates.
It's important to note that the features and availability of Investec Online may vary based on the specific jurisdiction and type of account held with Investec.
Why can't I see my Online Savings Account in Investec Online?

Investec Online allows our Private Banking clients to log in and interact with their accounts with us. If you are a Private Banking client, you can see your Private Bank Savings accounts in Investec Online.

However, our Online Savings accounts sit on a separate platform so won’t be visible. Clients with an Online Savings account receive separate credentials to log in and view their account at https://savings.secure.investec.com/login.

Learn more about the difference between Investec Online Savings accounts and Investec Private Bank Savings accounts.
What is an Investec ID?

An Investec ID is a digital identification number for Investec clients to access and manage their accounts online.

The Investec ID serves as a single sign-on solution that allows clients to log in to various Investec digital platforms and services using a single set of credentials. With an Investec ID, clients can access Investec Online, the Investec app, and other Investec digital channels seamlessly.
Does Investec have an app?

We do, allowing Investec private banking clients to access and manage their accounts 24/7 on their smartphone, wherever they are in the world.

Learn more about the Investec app.
What do I do if I'm having problems logging into Investec Online?

Access to Investec Online and the Investec app could be hindered for a range of reasons, including poor internet signal/strength. If you're having issues with remembering your password or Investec ID, you can find instructions in the "How to reset your Investec Online password" section of this page. If your access issue relates to something else, please contact our team.

Need help using Investec Online?

From inside the UK

0330 123 1966

From outside the UK

+44(0)207 597 4044

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How to log in to Investec Online

How UK private banking clients can view and manage their accounts online

About Investec Online