Last updated 12/07/2022

This Cookie Policy explains how Investec Limited, Investec Bank PLC and all its subsidiaries and affiliates, doing business as Investec ("Company,” "we,” "us,” and "our") use cookies and similar technologies to recognise you when you visit our websites at Investec.com ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information or information that becomes personal if we combine it with other information.

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Data stored in a cookie is created by a website’s server when you connect with it. This data is labeled with an ID unique to you and your device. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Investec) are called "first party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

Why do we use cookies?

Some cookies are required for technical reasons in order for our Websites to operate. We refer to these as "essential" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

The specific types of first and third-party cookies served through our Websites and the purposes they perform are described below. Please note that the specific cookies served may vary depending on the specific Online Properties you visit.

How can I control cookies?

You have the right to decide whether to use our Websites and accept or reject certain types of cookies at any time. You can exercise your cookie rights by setting your preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected, as they are strictly necessary to provide you with our Websites’ services.

The Cookie Consent Manager can be accessed by selecting the floating icon in the bottom left of your screen when viewing any Investec webpage. If you choose to reject certain cookie categories, you may still use our Websites, but your access to some functionality and areas of our Websites may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. Controlling how you can refuse cookies through your web browser controls varies from browser to browser, so you should visit your browser's help menu for more information.

All data we collect is governed by our Private Policies, which can be viewed here.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

What types of cookies do we use?

Essential cookies:

These cookies are strictly necessary to provide you with services available through our websites and to use features including access to secure areas.

Optional cookies

Experience and insight cookies:

These cookies help us to deliver a better website experience for you by understanding how our website is currently being used and where users are struggling to get what they need.

Personalisation cookies:

These cookies help us to remember the choices you make on our website, so we can offer you more relevant products and content, and personalise your experience with our services. This applies to the features of our website that can be customised, saving you time on re-entering some of your data. 

Marketing cookies:

These cookies help us make our messages more relevant to you. Data is shared with other Investec systems or with third-party platforms we may use to deliver personalised advertisements and messages. Switching off these cookies means you could still see adverts from us but they will be less relevant to you.

You can always see which of the above cookies are being collected in the Cookie Consent Manager by following the steps below:

1.     Open the Cookie Consent Manager by selecting the floating icon in the bottom left of your screen (when viewing any of our web pages).

2.     In the Cookie Consent Manager pop-up box that opens, expand the relevant cookie category under the “Manage Consent Preferences” heading. 

3.     Select the “Cookie Details” hyperlink under the description of that cookie category.

4.     Select “View Cookies” to see details about every cookie.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Third-party cookies

To support our website, we sometimes embed audio files, images and video content from social media websites. As a result, when you visit a page with content embedded from (for example) YouTube or Instagram, you may be presented with cookies from these websites. Investec does not control the dissemination of these cookies. You should check the third-party websites for more information about these.

In parts of our Websites, we will also embed 'share' buttons to enable users of our Websites to easily share articles or pages with their friends through social media networks. These sites may set a cookie when you are also logged in to their service. Investec does not control the dissemination of these cookies and you should check the relevant third-party website for more information about these.

How often will we update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies in, please use the relevant local contact details below:

Channel Islands

Data Protection Officer
Investec Bank (Channel Islands) Limited

Address: Glategny Court Glategny Esplanade
St Peter Port
Guernsey
GY1 3LP
Channel Islands

Email: [email protected]

Ireland

Data Protection
Investec

Address: The Harcourt Building
Harcourt Street
Dublin 2
D02 F721
Ireland

Email: [email protected]

India

Data Protection Officer
Investec Capital Services (India) Private Limited

Address: Parinee Crescenzo, 11th floor, G Block BKC, Bandra Kurla Complex, Bandra (E, Mumbai, Maharashtra 400051, India

Email: [email protected]

Mauritius

Data Protection
Investec Bank (Mauritius) Limited

Address: 6th Floor
Dias Pier Building
Le Caudan Waterfront
Caudan, Port Louis
Mauritius

Email: [email protected]

South Africa

Information Officer
Group Compliance
Investec

Address: 100 Grayston Drive
Sandton
2196
South Africa

Email: [email protected]

Switzerland

Compliance
Investec Bank (Switzerland) AG

Address: Löwenstrasse 29, 8001 Zürich, Switzerland

Email: [email protected]

United Kingdom

Data Protection Officer
Investec

Address: 30 Gresham Street
London
EC2V 7QP
United Kingdom

Email: [email protected]

United States

Data Protection Officer
Investec Group

Address: 10 East 53rd Street, 22nd Floor, New York, NY 10022, United States of America

Email: [email protected] (enquiries handled via UK team)