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Private Banking
Investec Private Suite

More of Investec, built around your financial life.

Your financial life does not happen in silos.

Buying a home can influence your cash flow. Financing a vehicle may affect your investment plans. Growing your wealth shapes the decisions you make today, ensuring that your wealth is protected for the future.

Investec Private Suite gives you access to broader Investec expertise through a team of Bankers and Financial Advisers working together around your goals.

 

Expertise-led Private Banking, built around you

The best financial decisions consider the bigger picture.

Whether you are buying property, financing a vehicle, growing your savings or planning for what comes next, your financial needs often overlap. Private Suite brings together the relevant expertise across Investec, helping you make informed decisions with greater confidence to create lasting security, build prosperity and leave a meaningful legacy.

You do not need to navigate different teams or manage the handovers yourself. Your Private Suite team understands your needs, coordinates specialist support and, where appropriate, connects you with a specialist Financial Adviser.

Your conversations build on what we have already discussed, so you do not have to start from the beginning each time you contact us.

 

Become a Private Banking client

What is Investec Private Suite?

Investec Private Suite is a dedicated team of Bankers and specialists working together to support your broader financial needs.
Rather than relying on one individual being available, you have access to a team that can draw on expertise from across Investec and involve the people best placed to service your needs.
Your Private Suite team brings expertise across:
• Everyday Private Banking
• Home finance
• Vehicle finance
• Savings
• Foreign exchange
• Investments*
• Life insurance*

*Our specialist team of Financial Advisers take a holistic approach to financial planning, helping you make informed decisions across our life insurance and investment solutions.

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How Private Suite works

We start with what matters to you

Every conversation begins with what you need help with and
what you are trying to achieve.

We bring together the right specialists

Your Private Suite team coordinates the relevant expertise
across Investec to support your needs.

Your story does not start over

Your conversations build on one another, giving the team a
shared understanding of your goals and reducing the need to repeat information.

We help move things forward

Whether you are progressing an application, considering
your options or need specialist guidance, your team helps coordinate the next
steps.

Previous
Previous

We start with what matters to you

Every conversation begins with what you need help with and
what you are trying to achieve.

We bring together the right specialists

Your Private Suite team coordinates the relevant expertise
across Investec to support your needs.

Your story does not start over

Your conversations build on one another, giving the team a
shared understanding of your goals and reducing the need to repeat information.

We help move things forward

Whether you are progressing an application, considering
your options or need specialist guidance, your team helps coordinate the next
steps.

An ecosystem of expertise, connected around you

What you can expect

Private Suite is part of a broader Investec ecosystem designed to support every stage of your financial journey.

Private Suite gives you:
  • A dedicated team that understands your goals
  • Broader access to Investec expertise
  • Specialist support as your financial needs evolve
  • Conversations that build on what we already know about you
  • Coordinated support across more than one financial need
Private Suite works alongside Investec’s existing service channels. You will continue to have access to:
  • Investec Online and the App for secure everyday banking and self-service
  • The 24/7 global Client Support Centre for urgent assistance, lost or stolen cards and suspected fraud
  • Our specialist team of Financial Advisers who can help you make informed decisions across our life insurance and investment solutions, depending on your needs

Join us

Ready for Private Banking?

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Frequently asked questions

What is Investec Private Suite?

Investec Private Suite is a team-based Private Banking service that connects you with specialist support across banking, home and vehicle finance, savings and foreign exchange.

The team can also connect you with our team of specialist Financial Advisers who can help you make informed decisions across our life insurance and investment solutions, depending on your needs.

Do I still have a dedicated Private Banker?

Private Suite replaces the dedicated Private Banker contact details you previously used.

You are now supported by a team of specialist Private Suite Bankers who work from a shared understanding of your needs and can bring in the appropriate expertise.

Will I always speak to the same person?

You may not always speak to the same individual. The Private Suite model is designed so that your support does not depend on one banker being available.

Relevant information about your needs is captured in a shared client record, helping the team provide more consistent and informed support across your interactions.

Will I need to explain my circumstances every time I contact the team?

Private Suite is designed to reduce the need for you to repeatedly explain your circumstances.

The team uses a shared client record to capture relevant information about your needs and provide a consistent point of reference for future engagements and internal handovers.

Is Private Suite a call centre?

Private Suite is a specialist Private Banking team for broader banking and financial needs.

It is distinct from the 24/7 global Client Support Centre, which remains available for urgent assistance and everyday banking support.

Who is part of my Private Suite team?

Private Suite brings together specialist support across Private Banking, home and vehicle finance, savings and foreign exchange.

The team can also connect you with our team of specialist Financial Advisers who can help you make informed decisions across our life insurance and investment solutions, depending on your needs.

Can Private Suite help me with an investment decision?

Your Private Suite team can help identify when specialist financial advice may be appropriate and connect you with a Financial Adviser.

Any personal recommendation will follow the relevant advice and assessment process.

Can Private Suite assist with life insurance?

Yes. Private Suite can connect you with a Financial Adviser to help you make informed decisions across our life insurance needs, based on your circumstances and financial needs.

What should I do if I lose my card or suspect fraud?

Temporarily pause your card through the Investec App where possible and immediately contact the 24/7 global Client Support Centre.

Call 0860 110 161 from South Africa or +27 11 286 9663 from outside South Africa.

What should I do if I need assistance outside Private Suite operating hours?

The global Client Support Centre remains available 24 hours a day, seven days a week, for urgent assistance and everyday banking queries.

Private Suite is available Monday to Friday from 08:00 to 17:00.

Can I still manage my accounts digitally?

Yes. You can continue using Investec Online and the App to securely access and manage your local and international everyday banking.