Set up secure wearables for seamless payment

Your Samsung Pay, Garmin Pay, and Fitbit Pay allow seamless, secure and convenient payment when you are on the go.

Mobile payments are as secure, as any other transaction. However, it is important to set your payment apps with the appropriate security measures. Make sure you have a PIN for your wearable device to further prevent any possible fraud.

When you load your Investec Visa card to your Samsung, Garmin and Fitbit watch, you will receive a one-time PIN (OTP) from Investec. The OTP creates a two-factor authentication to confirm that it is you loading your card to the device. You will need to enter the OTP during the set-up. Never share your OTP with anyone. Keep in mind, Investec will never request the OTP from you.

Once you have correctly set up your device, you can make payments on the go. When you make a payment, your usual security features will be invoked. You may be asked for your card PIN when you use your watch to pay, especially for a higher amount.

If your wearable is stolen or lost, remember to immediately stop access to the device on your ‘Find your phone’ or ‘Device app’. Deactivate your card by calling our global 24/7 Client Support Centre. You can call our Fraud line. You can also place a temporary
block on your card on the Investec App.

Samsung

Setting up Samsung Pay on your phone

Download Samsung Pay from the Play Store
Open your Samsung Pay app and follow the prompts to secure your App. We recommend you at least secure the App with a PIN
Navigate to the Home tab and select 'Payment Cards'.
Press the 'Add Card' button.
Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung smartphone or entering the card information manually.
Select 'Next' and accept the Investec Terms and Conditions.
You will then select SMS to receive an OTP to verify that you have permission to add this card. The SMS will be delivered to the cell phone number that Investec has on record for you
Enter the OTP into the provided field and select 'Submit'.
Sign on the screen as prompted and select 'Save' to complete the process.

Making a payment with your phone

Initiate Samsung Pay by either swiping up from the bottom of the device on the home screen, lock screen or opening the Samsung Pay app.
Select the card you want to pay with by swiping left or right.
Authenticate using your fingerprint or your 4 digit Samsung Pay PIN.
Place your phone near the POS terminal to complete the transaction.

Setting up Samsung Pay on your watch

Pair your Samsung Watch with your mobile device
Open the Samsung Wearable app on your phone and navigate to 'Settings' and select 'Samsung Pay'.
Follow the onscreen prompts to set up Samsung Pay.
Select 'Add' to start adding your card
Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung smartphone or entering the card information manually.
Select 'Next' and accept the Investec Terms and Conditions.
You will then select SMS to receive an OTP to verify that you have permission to add this card. The SMS will be delivered to the cell phone number that Investec has on record for you
Enter the OTP into the provided field and select 'Submit'.
Sign on the screen as prompted and select 'Save' to complete the process.

Alternatively

Select the Samsung Pay icon on your Samsung Watch in the application list.
Select the 'Add Card' icon and follow the process above from step 3 on your phone.

Making a payment with your Samsung Watch

Initiate Samsung Pay by holding down the button on the top right of the watch for a few seconds.
If you have not yet authenticated yourself, type in your Samsung Pay PIN on the Watch.
Select the card you want to pay with by swiping left and right or by rotating the bezel.
Tap the 'Pay' button at the bottom of the Samsung Watch screen.
Place your Samsung Watch near the POS terminal of the payment terminal to complete the transaction.

To access this service, ensure you have a compatible Samsung device and have downloaded the Samsung Pay app to your phone. You may find a list of compatible devices and device set-up guides on Samsung's website.