Welcome to Private Banking for you and your business

• If you are an existing Investec client, your Private Business Account will
  automatically be added to your Investec Online profile. Once you have logged in, you can access it by changing your ‘Profile’ selection on your dashboard
• If you are logging into Investec Online for the first time:
  
  o      Go to www.investec.com
  o      Click on the ‘Login’ button (top right hand corner)
  o      Enter your Investec ID number, which is either your SA ID number
          or your passport number if you don’t have an SA ID number
  o      Enter your temporary password – you can get your temporary
          password by calling the global Client Support Centre on
          +27 11 286 9663 (the password is only valid for one hour)
  o      If you need to transact on the account before receiving your
          Investec Online  password, please contact the global
          Client Support Centre.

Once logged in, you are able to:

• Make beneficiary, ad hoc, international or faster payments
• Transfer funds between Investec accounts instantly
• View transactions and get online documents like statements, tax certificates, account reference letters or travel visa letters
• Buy airtime, data or electricity
• Redeem your Rewards points
• Manage your card online – get your PIN or any extra card PIN’s via SMS, temporarily block and unblock your card or notify us when you are travelling abroad
• Open accounts online locally or internationally
• Upload, save and access digital copies of your important documents in My Briefcase
• Manage payment limits.
  

• Access your account on your phone or tablet by downloading the free
  Investec App from the Apple App store or Google Play (search for 'Investec')
• Enter your ‘Investec ID’, which is either your South African ID number or your passport number should you not be a South African citizen, and your Investec Online password (which will be the temporary password if you’re logging in for the first time).

The Investec App enables you to:

• Receive In App authentication messages to log securely into Investec Online 
• Access secure transactional banking services, including beneficiary, once-off  and faster payments
• Get your Investec card PIN sent to you by SMS
• Temporarily block and unblock your card
• Enjoy other features, such as purchasing airtime, data or electricity or redeeming Rewards points on the go
• Store and access your important documents in your My Briefcase   
• Contact your Private Banker directly from the App
• Notify us when you are travelling outside of South Africa
• Share your account details.
  

Once you have received your new Investec Visa card, you can get your PIN or any extra card PIN’s in three ways:

1. Investec Online - Log into Investec Online and select 'Menu’. Under ‘My banking’ select 'Manage cards & accounts’, choose your account, click on ‘Manage cards’, select ‘Resend card PIN', complete the card information and then click on 'Request PIN by SMS'
2. Investec App – Log into the App, tap on ‘Manage’ on the bottom navigation menu. Tap on ‘Cards’ and select the card you need the PIN for. Tap on ‘View card PIN' or 'Resend card PIN’ to have your PIN sent to you via SMS
3. Call us – You can contact our 24/7 global Client Support Centre on +27 11 286 9663.

• To transfer existing debit orders to your Investec Private Business Account, sign the debit order authorisation form (attached to your Welcome email) and return it to the Debit Order Transfer team on DebitOrderTransfers@investec.co.za or to your Private Banker.
• Please include a copy of a current bank statement reflecting your existing debit orders and indicate clearly on your statement which debit orders you would like us to move.

If you require someone else in your business to have online access to this account, we have a different access and security levels to suit your needs. Please contact your Private Banker or our 24/7 global Client Support Centre on +27 11 286 9663 to get more information and to set this up.

Cash deposits:

• Cash deposits can be made at any Absa branch
• The Absa account number to be used is 0104 396 0306
• Please use your Investec Account number (1001 number) as the reference    

Cheque deposits:

•  Investec no longer accepts or processes any cheque deposits. Please contact your Private Banker for alternative options.