Send cash, get cash | Available on Investec Online and the App

• Log into Investec Online or the App
• Go to ‘Make a payment’ and select ‘Cash send’
• Choose if you want to send cash to yourself or a third party
• Select the account you want to draw the cash from and enter the amount
• Enter the cellphone number (for a third party recipient). The cellphone number will be pre-populated for the ‘send to self’ option
• Select ‘Submit’ – an SMS redemption code will be sent to the recipient

• When the recipient gets the SMS redemption code, the cash is immediately available.
• Go to any Pick n Pay Store or Pick n Pay Hyper in South Africa within five days
• Give the SMS redemption code to the cashier and confirm the amount
• Get the cash and confirm you have it in full – simple as that!

• The limits (per account) are:
  -    R50 minimum
  -    R3 000 per transaction
  -    R6 000 per day
  -    R15 000 per month
   
• To send cash will cost R11 per transaction (whether the redemption code is used or not). Fees are not refundable
• The SMS redemption code is valid for five days. If it’s not used, the redemption code will expire and the funds will be returned
• You can resend the SMS redemption code twice to the original cellphone number selected
• Withdrawals are subject to cash availability at the store
• You can cancel the cash send at any point before it is redeemed. Log into Investec Online to do this.
  

• The recipient can only withdraw the full amount – partial redemptions are not possible
• No Rewards points will be earned for these transactions
• On Youth Accounts, the parents will also receive the transactional SMS (dual notification) that money has been drawn from the child’s account

Multiple user access

• Only the main account holder and level three single signatory Multiple Access Users can send cash. The same limits apply
• The voucher SMS will be sent to the user transacting and not the main account holder
• Existing rules will apply for MUA levels zero to four.