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Importers' Connect

Weekly trade insights for South African importers

Importers Connect

 

This is Importers' Connect, your weekly briefing on the logistics, freight and FX trends shaping South African trade.

From port congestion and customs updates to shipping costs and market movements, we bring you the insight behind the headlines, so your business can plan with greater certainty.

 

When port arrival costs more

Your cargo has arrived. So why are costs still climbing? While much of the market remains focused on port congestion and peak season volumes, a different challenge is emerging for importers.

 

Listen to the update

In the latest episode of Importers' Connect, Vernon Sinden and Francois Hermann unpack how container collection delays, limited free-time agreements and growing detention and demurrage exposure could have a significant impact on landed costs.

The discussion explores:

  • Why improving port performance doesn't necessarily mean smoother cargo movement.
  • How booking system challenges are affecting container collections.
  • The difference between detention and demurrage charges.
  • How seemingly small delays can translate into substantial additional costs.
  • Practical steps importers can take to negotiate better free-time terms and reduce risk

Understanding these costs before they arise can help businesses protect margins, improve planning and avoid unwelcome surprises further down the supply chain.

Transcript

Scroll to the areas that interest you

00:00 - Introduction

In importing, timing matters, delays matter, currency moves matter. This is Importers' Connect, your weekly briefing on the logistics, freight and forex trends shaping South African trade. From port congestion and customs updates to shipping costs and market movements, we bring you the insight behind the headlines so your business can plan with greater certainty.

Vernon: Welcome to another episode of Importers Connect. I'm Vernon Sinden.

Francios: And I'm Francois Hermann.

00:32 - Rates rise as cargo takes flight

Vernon: So, jumping straight into it, I think let's look at the snapshots and a couple of highlighted points of last week. On the last episode, we talked about congestion and we talked about freight rates increasing, but I think we just need to put a number to it and what we're seeing on averages in the market.

Out of China, Shenzhen to Durban market average is, from what we're seeing at the moment, for 20-foot is around about US$3100 and for 40-foot US$3,400. Out of Ningbo to Durban, it’s US$2,800 for a 20-foot and then for a 40-foot it’s US$3,600. Lastly, most importantly, Shanghai to Durban we're seeing US$2,650 for 20-foot and then US$3,400 for a 40-foot.

So, these are the rates that we're keeping a very close eye on and we're seeing what's relevant. As we're going into peak the rates do seem to be increasing but they are a little bit softer now because of the supply and the demand at least.

Just to touch on some highlighted points of what we're seeing out of the port performance, which is quite important. Over 62,000 TUs moved last week in comparison to the prior week, which is a 2% increase. So, we do see a little bit of an increase there, which is quite encouraging. But I think also important is the air cargo into O.R. Tambo International Airport. We're seeing 7,709 tons which is a 27% increase in comparison to the following week.

Again, on the back of last week's episode, we were talking about where we're seeing a major shift in terms of how cargo is being moved, where we're seeing from ocean freight over to air freight. What that tells us is that there's not a lot of confidence in the ocean freight or the performance in terms of schedule reliability and we're seeing the shift in mode of transport.

The performance in the port has increased. It is looking a lot better if we're looking at the terminals, for example, Cape Town, Port Elizabeth, Durban, and Pier 1, the waiting times there on average is between zero to three days. Not really material. So, there is an improvement there.  

We'll keep a close eye on that as and when the volumes increase quite substantially, then we'll have a true reflection of what that really looks like.

02:24 - Port gains, booking pains

Vernon: Going through to the next topic, as we're going into peak, what are the surcharges we can expect? And we're hearing from a lot of our clients – “what should we be looking out for?”. I am going to pose this question now to Francois. What surcharges should we be looking out for coming into peak, and what can we do to mitigate those risks of surcharges?

Francios: We’ve heard a lot in the news with the public-private partnership, the concession at Durban's Pier 2 Container Terminal. There's a lot of positive news around Transnet and a lot of positive things happening at the ports. I think you just touched on it that volumes are increasing and it's a good sign for the future. But are our ports necessarily ready from a local land side point of view and land side operations in terms of the booking systems?

What we've heard from a lot of our clients in the last three weeks, almost a month now, is that the local transporters in South Africa are struggling tremendously. They're struggling to log on to Navis to get booking slots. Navis is Transnet TPT's actual booking platform. Just to paint a picture of how it works in theory and in practical terms. A vessel will come into the terminal and then they will start discharging the containers off the vessel.

Once that container is discharged, your first day of free time gets calculated. It starts as soon as that container touches the ground. That container then first needs to get moved into a stack. So, Transnet will put all the containers together in certain areas in the terminal, and then only once that has been done, a transporter can log onto their system to get a booking slot to go and collect the containers.

We've heard from our transporters. Some of them struggle to get a booking slot, up to two days of logging in and logging out. There's a lot of technical issues.

Vernon: There's purely a system issue at the moment, right?

Francios: Purely a system issue. They have changed their service providers. Transnet is aware of it. There have been letters sent through to Transnet and even up to the Minister of Transport. So, they are working on it and hopefully there can be a quick solution.

As you mentioned, we're going into peak season and there's not a lot of waiting time for vessels outside of the port. It's basically a double-edged sword if your vessels only wait for one or two days to discharge but then your containers are stuck in terminal for a long time because the transporters can't get bookings to actually go and collect them.

04:32 - Demurrage adds up fast

Francios: The thing about demurrage, it can be very costly.

Vernon: Just to elaborate on that a little bit more, when you say three free days that's still free storage days that you have for free right?

Francios: 100%. There are detention and demurrage. Detention refers to the container inside the terminal. There are free days that you can get the container out of the terminal. What demurrage refers to, and that's more looking at the transporters, is that you have a certain amount of free time to return the empty container after you've offloaded your cargo out of the container back into the empty container depot.

It can differ on how many free days you have. If you only have three free days and they go and collect your container on let’s, say on free day number two, because the transporters are struggling to get a booking, that container must still come up all the way to Joburg, or it must go to the Northern Cape or wherever the end destination is for delivery.

That container then needs to get unpacked, which can take a long time, depending on the commodity inside.

Vernon: And the volume of course.

Francios: And the volume. Then that container needs to go back all the way to Durban to the empty container depot. So that can take a two-day lead time on the roads to just bring it up and take it down again to the coast. And then your free time, if that expires, the shipping line will start billing you per day and it can become very excessive.

Vernon: What are the averages there, if I had to put you on the spot, in terms of a number?

Francios: There's various averages. I think the difficult thing being in South Africa is that the demurrage gets charged in US dollar. So obviously with the rand not being as strong as we would like it to be, that can add up quite substantially. As we know, the rand and dollar exchange rate's quite volatile.

Depending also on the size of the container, if it's a 40 foot. If I have to give you an average across the seven shipping lines, you can look at days one to five after your free time has expired, they usually charge you about US $100 a day per container. So, if you have 10 containers on a shipment that need to move up to Johannesburg, needs to get unpacked and need to be returned to the empty container depot and it’s only two days late, that's US$200 per container. If you have 20 containers, you're looking at US$4,000.

What we advise clients is to reach out to their transporters, reach out to their suppliers, and the shipping lines themselves.

Vernon: Negotiate longer term contracts.

Francios: 100%. Going into peak season, you can't import anything into South Africa at the current state with only one, two, or three free days on your contract. It's going to result in you having to pay excessive amounts to the shipping lines and nobody's at fault.

The transporters aren't at fault for not getting a booking. As we mentioned earlier, it's purely a system issue. But at the moment, the system issues are persisting. It's not looking like it's going to get fixed next week. So, where you can, try and negotiate for a longer free time.

What we generally work on with our clients is a minimum of 14 days. Fourteen days free, it's going to help you sleep a lot better at night knowing that your total landed cost is almost fixed. It will never entirely be fixed, but you don't want to get an invoice after the fact of a few thousand dollars because you're late.

07:36 – Plan early, avoid festive fees

Vernon: I think two weeks is more than enough time to get your container, unpack and return it. And obviously, if anything does happen on the roads, what you were saying in terms of transport with the transporters trucking, you got a bit of a buffer in there, right?

I think as we're heading into December, that's the next question, where we are going to see an influx of volumes coming in. A lot of the importers or consignees are going to close earlier. What can they do to mitigate the risk of that demurrage and detention?

Francios: In South Africa the general rule of thumb is that majority of companies close down for the festive season, usually between the 20th of December until the 2nd of January. We have a lot of public holidays there. It's Christmas period and festive season.

Your free time with regards to that - you will have to extend it, otherwise you're going to pay either demurrage. What we found is that if you can't extend your free time per se, is to work with your transporter or your local warehousing partner. Ask them can they provide you a set amount of free storage days if possible. It won't always be possible. I think specifically going into festive season, there’s a lot of demand for warehousing space.

Vernon: Or a discounted rate at least.

Francios: 100%. Anything's possible. You must just ask and negotiate for it. No, and it sounds a lot easier than it is, but you'll never know if you don't ask. That’s the biggest lesson that we've learnt doing this for many years is rather reach out proactively, talk to the relevant parties and stakeholders. Find out what you can do to help each other. Remember, a transporter also does not want to get into a dispute because of an invoice where the consignee or the importer's saying, "No, it's the transporter that should have had the booking earlier," and the transporter's saying, "But we did everything we could. It's a system issue."

So rather reach out proactively. Find out if you can get a free period of storage days or a discounted rate. That will just help you in the long run. You don't want to add on cost onto your selling price because you have to add in an additional R10,000 a container for storage fees and demurrage fees.

Vernon: That's a very bitter pill to swallow, especially when it comes to storage charges if you haven't planned proactively. And I think, just in closing, when we're heading into peak now at the moment, those are the questions our clients are asking us - "How can we save money? What are the surcharges that we can expect to be coming as we head into peak?"

But again, this is not foreign to us. We see it every single year. It's very much volume, client and contract dependent depending on the shipping line that you use and obviously depending on Incoterm that you're using.

Of course, if it's a C-term, you have you have very little control from a local perspective. And as an F-term, you are procuring the rates and procuring the space directly with the shipping lines. Keep your eye close on what's happening in the market and what's happening with the volumes that are coming into the country to mitigate that risk.

Negotiate with your transporter and with your supply chain specialist within your company and to try and get something longer term contracted so there is no risk with that.

10:14 - Outro

Vernon: Thanks for listening to another episode of Importers Connect. If you have any questions, please don't hesitate to reach out to us. Trade confidently.

The views and opinions expressed in this podcast are for informational purposes only, and should not be considered financial, investment or other professional advice, guidance, or recommendations. Investec Business and Commercial Banking is a division of Investec Bank Limited, an authorized financial services provider. To learn more or get in touch, visit investec.com.

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Francois Herman

Dylan Govender
Procurement Specialist, Investec Business and Commercial Banking

Francois is a Procurement Specialist at Investec Business and Commercial Banking with over a decade of experience in procurement and supply chain management. As a CIPS-qualified procurement professional, he brings deep expertise in strategic sourcing, supplier partnerships, logistics, and commercial negotiations.

He is passionate about helping businesses navigate increasingly complex supply chains, Francois focuses on developing procurement strategies that drive efficiency, manage risk, and support sustainable growth. Through his work with Investec clients, he provides insights into procurement trends, supply chain resilience, and the evolving role of procurement as a strategic business enabler.

 

Vernon Sinden

Vernon Sinden
Head of Logistics, Investec Business and Commercial Banking

With over 20 years in the freight forwarding industry, Vernon Sinden has cultivated a deep expertise in logistics, supply chain management, and international trade. Starting in the courier sector, he developed skills in customs compliance and transportation management before moving to leading multinational freight forwarding companies, focusing on trade and carrier procurement.

Vernon has successfully managed complex logistics operations, built strong stakeholder relationships, and implemented innovative solutions to enhance efficiency. 


Listen to previous episodes

The cost of congestion

In this episode of Importers' Connect, Vernon Sinden and Francois Herman explain why congestion is returning, what it means for South African importers, and how businesses can build resilience before delays become lost sales.

The tariff beneath the tiles

In this episode of Importers' Connect, join Francois Herman and Vernon Sinden as they unpack what the latest trade measures mean for South African importers, why focusing solely on the cheapest freight quote can prove costly, and how businesses can make smarter procurement decisions by understanding their total landed cost. 

Durban Port's new compliance rules take effect

In this week's Importers' Connect, Dylan Govender and Vernon Sinden unpack what the new driver compliance requirements at Durban Port mean for importers, provide an update on global shipping conditions, and discuss South Africa's rise to become the world's largest citrus exporter by volume.

A berth of fresh air for South Africa's ports

In this episode of Importers' Connect, Vernon Sinden and Dylan Govender, unpack the significance of Durban's transformation, the impact of ICTSI's investment in Durban Gateway Terminal, and what improved port performance means for inventory planning, working capital and trade competitiveness. They also explore why flexibility and contingency planning remain essential in an increasingly complex logistics environment.

Too many ships, too little sea

Vernon Sinden and Dylan Governor unpack how fresh US tariffs are reshaping global shipping routes and putting pressure on vessel capacity. The pair also discuss the latest developments around the PVOC programme and what businesses can do to protect working capital in an increasingly crowded market.

Winter and shortages squeeze importers

Vernon Sinden and Dylan Govender discuss the latest uncertainty around PVOC implementation, the growing appeal of NOR containers amid rising freight costs, and the importance of booking early as capacity pressures continue. They also touch on how winter weather could affect inland transport and delivery timelines.

The cost of uncertainty

 Investec's Dylan Govender and Vernon Sinden unpack the forces reshaping logistics flows – from disruption in the Strait of Hormuz to South Africa's rail revival – and explore how importers can navigate uncertainty with better planning, supplier diversification and more flexible transport strategies. 

China imports enter a stricter era

South Africa’s new Pre-Export Verification of Conformity (PVoC) programme is reshaping the way businesses import from China, introducing stricter checks before goods leave port and raising the cost of getting compliance wrong.

In the first episode of Importers' Connect, Vernon Sinden, Head of Logistics at Investec Business and Commercial Banking, speaks to Dylan Govender, Head of Supply Chain, about what the changes mean for importers, where operational risks are emerging and why businesses need to build compliance into the buying and shipping process earlier than before.

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Investec Business and Commercial Banking, a division of Investec Bank Limited. Reg. No. 1969/004763/06. An authorised financial services provider (FSP No. 11750). Investec is committed to the Code of Banking Practice as regulated by the National Financial Ombud Scheme. 

 

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