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Support for customers in financial difficulty
Apply for a payment deferral
We understand many of our customers are concerned about their finances in the current environment. To help them through these difficult times, we're working hard to make sure our customers receive the tailored support they need.
If, for any reason, you have concerns about your ability to make your repayments or you’re coming to the end of a payment arrangement and wondering what happens next, please call 0330 123 9613 or email IAFCustomerServices@investec.co.uk. Tailored support is available and we encourage you to contact us so that we can discuss the options available to you based on your circumstances.
Investec is an accredited lender for the Recovery Loan Scheme (RLS), which supports access to finance for UK businesses as they recover and grow following the pandemic. Details of the RLS can be found here.
For advice and resources to assist you in managing your finances, please visit:
- GOV.UK https://www.gov.uk/government/collections/financial-support-for-businesses-during-coronavirus-covid-19
- MoneyHelper https://www.moneyhelper.org.uk/en/money-troubles/dealing-with-debt/use-our-debt-advice-locator
- MoneyHelper Money Navigator Tool https://www.moneyhelper.org.uk/en/money-troubles/coronavirus/use-our-money-navigator-tool