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Currency Access Account FAQs

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Financial Services Compensation Scheme

Your eligible deposits are protected under the UK’s Financial Services Compensation Scheme (FSCS).

Terms and conditions

Read your Investec Bank plc Banking Relationship Agreement

Payment details

Cut-off times for payments out of your account(s).

Frequently asked questions

  • What is the minimum amount I can transfer?

    There’s no minimum transfer amount per trade. For smaller transfers, however, we ask that you make use of the online transfer facility in your online banking service. 

  • How much does it cost to open an account?

    Opening a Currency Access Account with Investec is completely free.

  • How do I open an account?

    If you have a Voyage account or a Private bank account, you can open an account in Investec Online. Select ‘Open a new account’, in the ‘My accounts’ section and click on ‘Apply’.

     

    You must have a bank account with Investec to open a Currency Access Account. If you do not have a Voyage or a Private bank account, please call our team of private bankers, on the number at the bottom of this page, and they will provide you with access to a link to the application form.

  • What is the online transfer limit?

    The maximum you can transfer online is £20,000. Payments above this amount will need to be requested over the telephone.

  • How do I activate my account for online access?

    If you already have an Investec Private Banking account with access to Investec Online, your Currency Access Account details will show in your single online banking portfolio. If you are not already an Investec Private Banking customer please use the contact details at the bottom the page to get in touch with one of our dedicated private bankers who will be able to assist

  • Can I make payments in the same currency?

    Yes. Your Currency Access Account allows you to hold funds in over 15 major currencies and transfer money as you need to, including same currency transfers eg. USD to USD 

  • How do I obtain a Currency Access Account statement?

    Your statements will be available in Investec Online. We will send you an email when your statement is available to view.

  • When are statements available online?

    The frequency of your statements will depend on the type of account you hold and is set out in the terms of your account.


    If you currently receive paper statements, your online statement will be available to view from the time you receive your paper statement. If you receive online statements only, we will notify you by email when a new statement is available to view. 

  • How long will my statements be stored for online?

    Statements will be stored in online banking for seven years.

  • How do I find out what exchange rate was applied to my transaction?

    We will send you a transaction confirmation, which will include the exchange rate.

  • Can I cancel a Forward Contract?

    A Forward Contract is legally binding and you could incur a charge for cancelling. 

  • What are the payment cut-off times?

    To find out about our payment details please click here.

  • Can I cancel a Forward Contract?

    A Forward Contract is legally binding and you could incur a charge for cancelling. 

  • How long does it take for funds to clear into my account?

    The time it takes for your funds to clear depends on how the funds were deposited into the account. For example, while a transfer from another Investec account will be available immediately
    (subject to the instruction being received before the cut-off time), a deposit by cheque will not be available for withdrawal until the fourth working day after it is received. For specific clearing times, see below: 

    By cheque in sterling

    The amount will be available for withdrawal on the fourth working day after it is received. A cheque received for clearing into the account may still be returned unpaid at any time up to the end of the sixth working day. If this happens we will inform you. If you have withdrawn funds in the meantime you will have to repay them.

    By transfer from another account held with us

    Provided we receive the instruction for a transfer by 4.30pm on a working day, the funds will be paid into the account and will be available for withdrawal on the same working day. If we receive the instruction after 4.30pm on a working day, or on a day that is not a working day, the funds will be transferred on the next working day.

    By electronic transfer (sterling or foreign currency)

    Electronic deposits will be paid into the account once we receive them from the paying bank, after which time they will be available for withdrawal.

    By cheques drawn in a foreign currency

    Most foreign currency cheques are sent to the paying bank for payment on a collection-only basis. This means they will only be paid into the account when we actually receive the funds. We will give you the value of the payment in the currency in which your account is denominated, once we receive the payment. We may negotiate certain foreign cheques - call us for more information on negotiating cheques. We can also provide further information about payment times for particular cheques drawn in a foreign currency on request. A collection charge applies. See our charges sheet for more information.

Questions? Talk to a private banker about your FX requirements

If you earn a minimum of £300,000 a year and have a net worth in excess of £3 million and want an exceptional foreign exchange service that is designed to suit your individual needs, get in touch.

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Investec Bank plc and its subsidiaries recognise and respect the privacy and data protection rights of individuals with regards to personal data.
 
We may use your personal data to provide you with services you request from us,  or to manage your accounts, make decisions, detect and prevent fraud, fulfil any contractual relationship with you, undertake analysis and assessment, ensure that we comply with legal and regulatory requirements and/or for other purposes where in our legitimate interests.
 
For further details as to how Investec uses personal data, please refer to our Data Protection Notice.

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