Currency Access Account FAQs

Frequently asked questions

• How much does it cost to open an account?

  Opening a Currency Access Account with Investec is completely free.
  

• How do I open an account?

  If you have a Voyage account or a Private bank account, you can open an account in Investec Online. Select ‘Open a new account’, in the ‘My accounts’ section and click on ‘Apply’.

   

  You must have a bank account with Investec to open a Currency Access Account. If you do not have a Voyage or a Private bank account, please call our team of private bankers, on the number at the bottom of this page, and they will provide you with access to a link to the application form.
  

• What is the minimum amount I can transfer?

  There’s no minimum transfer amount per trade. For smaller transfers, however, we ask that you make use of the online transfer facility in your online banking service. 
  

• What is the online transfer limit?

  The maximum you can transfer online is £20,000. Payments above this amount will need to be requested over the telephone.
  

• How do I activate my account for online access?

  If you already have an Investec Private Banking account with access to Investec Online, your Currency Access Account details will show in your single online banking portfolio. If you are not already an Investec Private Banking customer please use the contact details at the bottom the page to get in touch with one of our dedicated private bankers who will be able to assist
  

• Can I make payments in the same currency?

  Yes. Your Currency Access Account allows you to hold funds in over 15 major currencies and transfer money as you need to, including same currency transfers eg. USD to USD 
  

• How do I obtain a Currency Access Account statement?

  Your statements will be available in Investec Online. We will send you an email when your statement is available to view.
  

• When are statements available online?

  The frequency of your statements will depend on the type of account you hold and is set out in the terms of your account.

  
  If you currently receive paper statements, your online statement will be available to view from the time you receive your paper statement. If you receive online statements only, we will notify you by email when a new statement is available to view. 
  

• How long will my statements be stored for online?

  Statements will be stored in online banking for seven years.
  

• How do I find out what exchange rate was applied to my transaction?

  We will send you a transaction confirmation, which will include the exchange rate.
  

• Can I cancel a Forward Contract?

  A Forward Contract is legally binding and you could incur a charge for cancelling. 
  

• What are the payment cut-off times?

  To find out about our payment details please click here.