Supporting medical professionals

during the Covid-19 crisis

We have launched a campaign to support medical professionals in South Africa. We offer videos from top psychologists and counsellors, hotel partnerships that allow for self-isolation stays, and a social platform to share our messages of gratitude and encouragement for you, the doctors and healthcare workers who keep us safe.

Medical professionals are SA’s heroes 

We recognise that as medical professionals, you are often the first called to fight Coronavirus (Covid-19) in South Africa – the dedicated doctors and specialist healthcare professionals who bravely hasten to the frontline, day and night. While you’re looking after others, Investec Private Banking is doing our small part to help look after your physical, emotional – and financial – health during this stressful period.
 

For these extraordinary and unprecedented times, we have launched two initiatives for medical professionals.

Counsellors on video

We have created a video channel that is not only dedicated to medical professionals – but is also hosted by medical professionals.
 
Watch short videos from three specialist counselling psychologists who have a deep understanding of the challenges and trauma you may be facing during the coming weeks.
 
We will post videos regularly to keep you feeling motivated and supported.
 
Specialists you will meet as we share our videos
 
Dr. Hanan Buskin: Psychologist
Linda Mthenjane: Clinical psychologist & Relationship Therapist
Dorianne Weil: Clinical psychologist
Dr. Nokukhanya Khanyile: Medical Doctor & VP of Mental Matters
Dr. Mirriam Close: Specialist Psychiatrist

Hotel partnerships (Offer ends 30 November 2020)

The Get Well Hotel icon
Do you have somewhere to stay so you won’t put your loved ones and others at risk?
 
Self-isolation is an option for doctors who may or have not been exposed to Covid-19, and wish to prevent the transmission of the virus.
 
Investec has partnered with multiple hotel groups to offer you a safe place to isolate as a medical professional. Many of the hotels have been converted into self-isolation hotels during the current Covid-19 crisis and comply to the strict hygiene and health protocols set out by the World Health Organisation and the SA Institute of Communicable Diseases. 

Restrictions apply at each participating hotel – please check these when making a booking.
We have 1 000 hotel rooms available nationally through hotels for medical professionals who are Private Banking clients.

Investec will pre-pay 100% of the first seven nights of your reservation on a standard room rate* including meals. You can then settle the balance of the payment at check-in, on arrival with your Investec Visa card.
 

*Rates vary for participating hotels.

  • Terms and conditions apply

    • These hotel properties are not hospitals and do not offer medical advice. These hotel properties provide accommodation and meals, and the guest hereby absolves the hotel property booked, its directors and employees of any claim for loss
    • Restrictions apply per participating hotel. Please click on ‘Participating hotels’ for details
    • This offer is valid until the earlier of (i) the date and time on which the maximum number of hotel rooms as per these terms and conditions have been reserved and (ii) 30November 2020
    • Minimum stay of ten (10) nights is required
    • Investec will pay for your full reservation (which includes all meals but excludes any drinks and additional charges) for a maximum of seven (7) nights.  Any outstanding balance for any reason whatsoever, including additional nights reserved and/or any additional guests (and their meals) is due and payable by you upon arrival at the hotel
    • This offer in partnership with Investec during the Covid-19 period is subject to a maximum of 1000 hotel rooms and will be allocated on a first-come first-served basis as received by Investec’s brand experience managers
    • This offer may not be used in conjunction with any other offers or benefits provided by any other third part including the hotel itself
    • This offer is valid for one stay only whether or not the entire period being offered is utilised or not
    • This offer may be used for your own personal accommodation only as an existing client of Investec and cannot be used as a method to secure accommodation for any other third-party
    • Longer stays may benefit from a reduced rate and may be negotiated directly with the hotel property based on duration
    • Payments must be made with a valid Investec Visa card
    • Booking accommodation at any of the properties for the purpose of hosting a party is not allowed. Should management receive a complaint from other residents about noise levels, security will facilitate the immediate checkout of the noisy party without a refund
    • Deposits will be held as liquidated damages and the guest agrees hereto. The deposit for this offering will be taken from the total amount Investec is required to pay in accordance with these terms and conditions
    • You warrant that you are duly authorised to bind each member accompanying you to these terms and conditions of residence and failing such authority, you agree to be personally liable for all amounts arising from your residence as well as the residence of any member accompanying you
    • No visitors per room shall be allowed
    • Rates are quoted per apartment/room, per night (as will be reflected in you invoice) in South African Rands, inclusive of VAT
    • Check in time is 14h00. Early arrivals must be cleared with reservations beforehand
    • Check out time on day of departure is 10h00. The guest undertakes to deliver the keys to reception
    • The hotel property reserves the right to amend rates at any time without notice
    • Any extension of stay will be strictly subject to availability at the time of request. You are advised to notify the hotel property as early as possible of any intended extension period
    • All hotel properties reserve the right to charge a 5% (five percent) administration charge on refunds and amendments to bookings, which will be for your own and not Investec’s account
    • You will be responsible for any losses, damage and breakages to the property and the inventory or furnishings and the cost thereof will be debited from your credit card or rental deposit
    • Smoking is not permitted in the apartments and will be subject to a fine of R1 000, which you will personally be liable for per occurrence
    • The rental rates include daily housekeeping, electricity, DSTV (satellite television), 24-hour security and parking. The cost of any additional services will be for your (and not Investec’s) account and will be charged against the guest’s credit card or deposit (as applicable) unless alternative settlement arrangements are made prior to departure
    • No pets are permitted
    • A maximum of (two) 2 people in a standard room or suite. The additional guest will be charged at an additional amount per night to be advised by the hotel property, of which the total amount, including any other charges whether for meals or otherwise, will be due and payable by yourself and not Investec
    • Investec, the owner, its agents and/or employees of the hotel are not liable for:
    • Any loss or damage to the property or possessions of belonging to you or any other guest, resident or visitor, whether such damage was caused by fire, theft or otherwise, or by negligence or the wrongful act, or omission, of Investec, the owner, its agents and/or employee
    • The death of or any personal injuries of whatsoever nature sustained by you or any other guest, resident or visitor, whether such death or injuries were sustained by the negligence or the wrongful act, or omission, of Investec, the owner, its agents and/or employee and/or the defective functioning of any apparatus
    • All persons entering the premises do so entirely at their own risk.
  • Rates

    • The Capital Hotels & Apartments



      Standard room R1 350 per night, including breakfast, lunch and dinner.

      For a guest, you will be charged an additional R300 per night.

      You will receive: Breakfast, lunch and dinner, complimentary uncapped Wi-Fi and secure parking.

      The Hyde All Suite Hotel (Cape Town)



      Standard room R850 per night, including breakfast, lunch and dinner.

      For a guest, you will be charged an additional R300 per night.

      You will receive: Breakfast, lunch and dinner, complimentary uncapped Wi-Fi and secure parking.

      ANEW Hotel (Pietermaritzburg)



      Standard room R1400 per night, including breakfast, lunch and dinner.

      For a guest, you will be charged an additional R400 per night.

      You will receive: Breakfast, lunch and dinner, complimentary uncapped Wi-Fi and secure parking.

      Singa Lodge: Lion Roars Hotels & Lodges (Port Elizabeth)


      Standard room R720 per night, including breakfast, lunch and dinner.

      For a guest, you will be charged an additional R720 per night.

      You will receive: Breakfast, lunch and dinner, complimentary uncapped Wi-Fi and secure parking.

  • Participating hotels

    • Johannesburg


      The Capital Empire: 177 Empire Rd, Sandhurst

      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19)
      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals.


      The Capital Melrose: Athol Oaklands Rd, Melrose North

      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19)
      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals.

      Cape Town


      The Capital Mirage: 40 Chiappini St, De Waterkant

      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19)
      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals.


      The Hyde All Suite Hotel, 13 London Rd, Sea Point, Cape Town


      Who can stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19) and has been advised that in-hospital care is not necessary
      • Positive patients who are not extremely sick, or have any underlying health conditions and are able to fight the flu-like symptoms on their own with bed rest and their own medication.

      Who cannot stay at this hotel?

      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a doctor or treatment from health care professionals.

      *Durban


      Aha Gateway Hotel: Centenary Blvd, Umhlanga Ridge

      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19)
      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals.

      *Please note that only when we get a minimum of 10 bookings (with 48 hours’ notice) will this hotel go live.

      Pietermaritzburg


      ANEW Hotel, 1 Hilton Ave, Hilton, Pietermaritzburg

      Who can stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19) and has been advised that in-hospital care is not necessary
      • Positive patients who are not extremely sick, or have any underlying health conditions and are able to fight the flu-like symptoms on their own with bed rest and their own medication.

      Who cannot stay at this hotel?

      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a doctor or treatment from health care professionals.

      Pretoria

      The Capital Menlyn Maine: 194 Bancor Ave


      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19)
      • People who are extremely ill and require hospitalisation
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals.

      Port Elizabeth

      Singa Lodge: Lion Roars Hotels & Lodges : 15 Scarborough St, Summerstrand


      Who can stay at this hotel?

      • Anyone who has tested negative for Coronavirus (Covid-19) and needs a safe place to stay.

      Who cannot stay at this hotel?

      • Anyone who has tested positive for Coronavirus (Covid-19) 
      • People who are extremely ill and require hospitalisation 
      • Anyone who becomes very ill during their stay and needs a docotor or treatment from health care professionals 
      • Please note that a minimum stay of three (3) nights is required.
  • Cancellation and amendment policy

    A cancellation made 24 hours or more prior to the booked arrival date qualifies for a full refund and no cancellation fee.

     

    A cancellation made less than 24 hours prior to the booked arrival date will incur 100% cancellation fee.

     

    The hotel reserves the right to request payment in advance and cancel your booking should payment not be received timeously.

  • General enquiries

    Our office hours are from 08h00 to 17h00 (Monday to Friday). Please allow for up to 48 hours for our team to respond to your query.

Make a booking

You can make a booking at one of the participating hotels – just fill in this form and we’ll be in touch to confirm your booking within 48 hours.

Please note that this offer ends 30 November 2020.

 

Please note that restrictions apply at each participating hotel – please check this when making a booking.

A salute to our health heroes

To all our medical professionals, working tirelessly and fearlessly in the front line, we salute your hard work, dedication and selfless sacrifice.


 
 

These short videos cannot express our collective gratitude – but we hope it shows our appreciation in some small way.


 
 

These short videos cannot express our collective gratitude – but we hope it shows our appreciation in some small way.