Investec Online

We put you in charge of your money 

The Investec app and Investec Online are the quick and easy way to manage your money wherever you are and whenever works for you, as long as you’ve got access to the internet. We put you completely in control of your finances, allowing you to check your balance, send money, and pay bills. And that’s not all. 

 

What you can do with the Investec app

Stay in control on the go

Our banking app gives you access to day-to-day banking, like sending money, managing beneficiaries and checking balances. You can even query transactions if you need to. 

Manage passwords and PINs

Easily access your PIN from your app by sending a text reminder to you phone. You can also reset your online account password if you’ve forgotten it. Just set up the app so you can log in with fingerprint ID or Face ID enabled mobile device and you’ll be able to unlock your blocked account and change your password at any time. 

What you can do with Investec Online

Day-to-day banking

You’ll be able to monitor and manage all your daily banking and investment activity in just a few clicks, as well as pay bills and send money.

Statements

View and download recent statements to keep track of all your income and expenditure. 

International payments

Our online payments facility allows you to set up and save international beneficiaries and when sending money outside the UK you can send up to the value of £20,000 per transaction. 

My Briefcase

Access electronic copies of your important documents from wherever you are in the world, with the peace of mind that they are safe behind Investec’s secure digital wall. 

Activate

We need to activate your account. Once you receive your Investec ID, call us on 0330 123 1966 from within the UK or +44(0)207 597 4044 from abroad to activate. We’ll then send you a temporary password by text to the mobile number you provided in your application.

Log in

Once you’ve received your temporary password you can log in to Investec Online by visiting investec.co.uk, selecting the Log in button and choosing Investec Online.

Log in with your Investec ID and the temporary password we sent you by text. You’ll then need to change your password and set up your telephone banking security details. You’ll only need to do this once.

Download the app

Once you’ve completed your first log in to Investec Online, you will be able to download and use the Investec App.

Logging in

Each time you log in to Investec Online you’ll need your Investec ID and password. In addition we’ll send you a one-time password by text to your phone when you log in from your desktop, so please don’t forget to have your mobile phone to hand.

If you already have an Investec Online account, you don’t need to follow the steps above. Instead just log in using your existing Investec ID and password and follow the instructions on screen to link your accounts. You will be able to see all your Investec accounts in one place when you log in.

 

Setting your password

We have removed the keypad and passphrase. You can now log into Investec Online with a more secure password.

To increase the strength of your password, it will require more than eight characters and a combination of letters and numbers.

Your username and current password will continue to work until it is changed through the website or the Client Support Centre.

Once you have entered your username and password, you will receive a text with a One-Time-Password (OTP), which will give you access to your account.

For more information and tips on how to protect yourself from fraud, visit our Security Centre.

Online security

Your security is our priority. Integrated second-factor authentication ensures that your account remains safe, but won’t be inconvenient to access.

Easy set-up

It won’t take long to be set up with Investec Online and the Investec App when you open your account. If you’re an existing client and still need to activate Investec Online for your account, just give us a call.

Latest economic insights

Access Investec’s expert economics insights and analysis from the Investec App.

Investec Online

  • I have made a payment using Investec Online but it has gone to the wrong account. What should I do?

    I have made a payment using Investec Online but it has gone to the wrong account. What should I do?

    Call us as soon as possible where you believe that any instruction you have given us is incomplete, incorrect or not given in accordance with your mandate. Future-dated payments set up in online banking can also be cancelled in online banking, at any time before 5.30pm on the working day before the payment is due to leave your account.

  • How do I enrol?

    How do I enrol?

    You'll need to have an account with Investec, to enrol on Investec Online. If you have an account with us and have not received your username or password, please call us on 0330 123 1966 from within the UK or +44(0)207 597 4044 from abroad. 

  • Why should I enrol in Investec Online?

    Why should I enrol in Investec Online?

    Private clients who enrol on Investec Online you get access to a new suite of features including:

    The Investec App (for Private clients)

    Private clients with access to Investec Online will have access to the Investec App, a smartphone and tablet app which allows you to do all your banking and investment management on the go.

    Accounts dashboard

    View all your banking and investment account on one new Accounts dashboard.

    Financial management tools

    An updated suite of financial management tools, designed to help clients manage their finances in an easier way.

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